Our busy Nelson branch is in need of a skilled Service Coordinator. As such you will be adept at converting customer calls to service bookings then organising and scheduling our mechanics who in turn will be out there supporting our large customer base within the Tasman Region. Previous experience working in a similar role in the heavy automotive industry is desirable or some knowledge of the administration needs of a workshop environment is a must.
You will be an excellent communicator and be able to demonstrate this across all levels of the company. A self-starter with plenty of initiative who enjoys displaying a warm friendly manner to both customers and suppliers, you will have a passion for delivering excellent customer service. A natural at multi-tasking, you will enjoy supporting others when the need arises and will always be able to deliver options when solving enquiries, you will be able to operate in a professional and confidential manner as you will be responsible for opening cases and ensuring all checks are performed when qualifying customers as per the credit control policy, creating and processing purchase orders, maintaining records on our in house system (Mango) and completing all other tasks needed by the Service team. You will need to be a competent computer user with MS office skills and have excellent written and verbal communication skills.
Here at TransDiesel our values are really important to us - we are a passionate group of people who work together as a team to deliver a customer experience that is flexible to their needs. We are truthful in our work - we do what we say we will do and we treat each with respect.
If you want to join us on our mission to be NUMBER ONE and recognised as New Zealand's best sales and service organisation then hit APPLY NOW and come join our team.
New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TransDiesel represent a number of leading global brands, the principle being Volvo Construction Equipment. Our reputation is based on providing the best sales and service back up to our customers.
TransDiesel people love what they do. We have a positive and energetic attitude and are highly motivated to actually do what we say. We are smart problem solvers, meeting our customers’ high expectations and are ready to support others in the team to achieve their goals.
We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.
With branches throughout New Zealand and a service offering across a number of industries, TransDiesel offers opportunities and pathways for personal growth unlike many others.
With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions. With the support from a 100% kiwi born and bred company, we've got your back.